You can download the app for free on the stores. A club can also invite you to receive payments via email.

Yes. If you are under the age of 18, Stripe requires that a legal guardian add themselves as the account owner of your Stripe account before your account can accept payments and before we are able to transfer funds to your bank account. Once this has been completed, you can update your bank details in the account settings.

We encourage that you add a photo of you coaching or officiating to your profile. Include a snapshot of your experience and expertise in the biography. Make sure you add your contact number so schools and clubs can contact you if they wish to talk to you about a role you apply for. We encourage you to add a working with children check and your accreditations so your profile stands out to recruiters. To receive your payments you will need to ensure your pay out details are added via Stripe.

Once you've applied, the school or club will be notified of your interest. If you are successful, the school will either contact you for the next stage, or "hire" you through the app.

if you've been selected to coach or umpire a game, the details will go into the "Upcoming" section in "My work" you can view the details, contact the school or club should you wish if there is a change in circumstance. We encourage you do this as early as possible to allow the school or club re post the session or job.

If a school or club hires you outside the platform, this will be organised outside of Umphire. If you are receiving funds funds through the platform, you will be able to press the "Complete" button inside the app 1 hour after the session time. Once this has been triggered, the payment will be in the linked account within 3 business days.

Yes, you can delete your profile at any time in the account settings. You can also delete the registration process with Stripe. Send us an email and we'll take care of it. admin@umphire.com.au

We understand that you may need to cancel a game. Simply let the club or school know through the app to avoid a negative thumbs down rating which may impact your profile.

When you sign up for our free-to-use app, we want to be transparent about our approach: while we offer a platform to connect job seekers with potential opportunities, we can't guarantee employment. Just like any recruitment site, success relies on various factors including market conditions, qualifications, and individual circumstances. While we strive to provide a valuable service and facilitate connections, finding the right match ultimately depends on a multitude of variables that are beyond our control. However, we're committed to supporting you in your job search journey and providing the tools and resources to enhance your prospects.

Stay in the loop with notifications about local games, opportunities or upcoming sessions, timely reminders for games starting soon, and updates confirming your selection as a preferred applicant. Ensure you never miss out—simply tap the "Bell" icon in your app to stay informed without intrusive notifications.

When you apply for a job or session on Umphire™, the poster receives a notification indicating your interest. If they're interested in hiring you, they simply press the "hire" button. Once hired, they gain access to your telephone number through their desktop view. They'll then reach out to you directly to discuss next steps. This streamlined process emphasizes the importance of accurately filling out your details on your Umphire profile. Ensuring your information is up-to-date and correct increases your chances of getting hired and facilitates smooth communication between you and potential employers.

No. Your profile only becomes visible to schools and clubs should you apply for a role. Your profile, image and details are confidential and are not shared with anyone.

Yes. You can apply for roles in different sports and you can select as many sports as you wish upon registration. You can also add / remove sports in your profile.

Yes, visit your history and Insights section in your app. You are given a thumbs up or down based on punctuality and overall professionalism (communication skills) after each session or job delivered. The more games you complete, the higher rating you will receive, which means schools and clubs are more likely to hire you.

You will see the notification icon in the top right-hand corner. To receive updates on jobs/sessions that may interest you, click on the icon to view. We will also send reminders to you if your game is upcoming. If a club or school has invited you to accept a specific job, you will be emailed the details. Only you see these details. Be sure to check your spam folder in case your invite goes there.

You will need to create a separate account to be able to view and apply for different roles.

If receiving payments through the app, funds are transferred using the school's or club's registered card details via the Stripe payment gateway. Funds will enter your registered bank account. These details are entered into Stripe.

Yes, however this may limit your success in gaining work through the app. Schools and clubs require a valid working with children check and we encourage you to obtain through the relevant state bodies.

Umphire makes it easier for your club to pay you for completed coaching or officiating work. Sign up to receive funds and to view and apply for further coaching opportunities in schools.

Stripe requires users to agree to a Direct Debit Service Agreement to ensure legal compliance, secure consent for payments, provide transparency, and prevent unauthorised transactions, all of which contribute to a secure and efficient payment process. Agreeing to the direct debit service does not mean that funds are taken from your account. Your profile Umphire will receive funds from coaching and officiating work completed and you will be in credit when using Umphire. https://stripe.com/en-sg/legal/connect-account

When you apply for a coaching or officiating role, a school can view the number of thumbs up you've received. Schools can also view who recommended you.

Umphire is a mobile application to receive payments for coaching and officiating jobs that you wish to take.

Create a profile as a club, register your details and create the jobs securely in the app. You can then invite the coach or referee via email to accept the payment. You will need to add a debit or credit card to make a payment. You can also post a vacancy to find a coach without adding payment details. If you want to do this, create an organisation account and select "Club" upon registration. This option is to find coaches only. Step 1` - Create the job adding the date that you want funds to leave your account. Step 2 - Invite your coach or referee via email. Step 3 - Accept their application. You can edit the amount at any time. Step 4 - User receives their payment.

The account owner should be a member of your club who looks after recruiting coaches or a club administrator who manages payments to their coaches or referees.

To recruit a coach, create an organisation account and select "club" from the drop down box. Once you've selected your sport, enter the details of your vacancy to notify coaches in that sport. If a coach is interested in the job, they will apply and you'll be notified inside the platform. Credit or Debit card details are not required when listing a job as an organisation.

At Umphire™, safety is our top priority. If you encounter any suspicious activity or observe a breach of our terms and conditions while using our platform, please report it to us. We take such matters seriously and will promptly investigate any concerns raised. Rest assured, we have a zero-tolerance policy for violations, and appropriate actions, including the removal of users, will be taken to maintain the integrity and safety of our community. Your vigilance helps us create a secure environment for everyone involved.

When registering, we collect your school or clubs email, telephone number and address. we do not store or keep sensitive card details. Umphire has no access and does not store your financial information.

The app is free to use.

You have the flexibility to pay them at your convenience, aligning with your existing payroll schedule—whether weekly, monthly, or according to your preferred timeframe.

When you invite a user via email your post only becomes visible to that user. If you list a job without inviting a specific coach via email or referee your jobs is visible to all users.

Yes, you can download a PDF copy of your history in your account.

Invite your coach or referee to the job you've created. Once the work has been completed, the coach or referees presses complete and the funds are transferred securely into their account.

This is coming soon.

Yes. for larger scale tournaments or fixturing needs, you can bulk upload, duplicate and edit to suit your requirements. Listing a job or session can be done in under 10 seconds.

Contact our team admin@umphire.com.au

Yes, although a desktop view offers a more user friendly experience. Verifiers can use the platform as a mobile app.

You can list the hourly rate when posting a job. This rate can be adjusted later outside the platform. Funds will be withdrawn from your account on the date you specify. You can also list the total amount of sessions delivered for that month. Whatever suits your needs.

We manually check accreditations and working with children checks; however, schools and clubs are also responsible for carrying out due diligence when selecting coaches. Schools and clubs are ultimately responsible for all decisions related to appointments." https://www.umphire.com.au/terms

Yes. Create an organisation account upon registration and list a job. You won't not need to add card details inside the platform to list a job. You'll need to create a new account with new credentials for this.

No. You can create an organisation account to use our platform as a recruitment site and pay them your own way if you wish.

You can use Umphire to simplify paying your coaching staff or referees for the jobs you need to fill. There’s no need to manually enter bank details or remember each month to make payments. You can set up your payments for the season and manage them with ease. Contact us for a demo at admin@umphire.com.au.

We can't offer a refund in this situation. Once a referee is selected, we’re unable to process refunds due to the nature of our service. If you have any concerns or issues, please let us know, and we'll do our best to assist you within our guidelines.

If the referee fails to show up, you’ll have the option to delete the game in the app, which will protect your funds and prevent the transactions. Please remember that referees can only mark their work as complete one hour after the kick-off time. This policy is in place to ensure that you receive confirmation that the referee has indeed completed the full game as advertised. If you encounter any issues, feel free to contact our support team for assistance.

Coaches and referees may upload their child safety certificates, but this is not mandatory, as not all users work with children. It is the responsibility of the clubs and schools to collect these compliance checks. When a coach or referee submits their documents, we confirm their upload, which can be viewed in the user's profile. Clubs and schools should continue to follow their standard onboarding procedures for these checks.